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Frequently Asked Questions About Trading E-Currencies

If you are Indian Customer Visit Here for FAQ

What countries residents can trade E-currencies ?

We accept orders from all countries around the world and Local bank cash depsoit option is available in India,Singapore, Malaysia, Nepal, Bangladesh and Thailand .


Do I need to have a bank account for Cash Deposit to your bank account ?

No, it is not necessary for you to have a bank account with our bank. You can simply go to any bank branch in your city and deposit cash to our bank account.


Do you accept net transfer payment to your bank account ?

It is decided case to case basis, we may ask customer to submit the Photo ID proof and the bank statement screen shot to us for net transfer payments.


Which E-currencies your company allow to trade ?

We allow trades in GlobalDigitalPay, Perfect Money, Webmoney Z, Liberty Reserve, Alertpay, Moneybooker, Paypal, C-gold, OKPay, Strict Pay etc.


Do you purchase or exchange paypal ?

we can accept paypal at 25% FEE, Minimum Order 400 USD and Processing time 3-4 business days.


Do you purchase or exchange Moneybooker ?

we only sell moneybooker and we do not accept customers moneybooker funds unless he has purchased from us in the past.


What is the Process for E-Currencies Purchase ?

There are few simple steps that you have to follow -

1. Place a Buy order at the site.
2. Our staff will check your order and send you payment details via email to make payments.
3. After the payment is made by you, email us the confirmation.
4. After payment verification we will send e-currency to your account as per details given in the Order Form.



What is the Process for E-Currencies Sale ?

There are few simple steps that you have to follow -

1. Place a Sell order at the site.
2. Our staff will check your order and send you details via email to make payments to our E-currency account.
3. After the payment is made by you, email us the confirmation.
4. We will verify your payment and send payment to your account as per details given in the Order Form.
5. Payments are made same day of receiving the e-currencies, mostly it is paid with in hours of receiving e-currency.



What is the Process for E-Currencies Exchange ?

There are few simple steps that you have to follow -

1. Place a Exchange order at the site.
2. Our staff will check your order and send you details via email to make payments to our E-currency account.
3. After the payment is made by you, email us the confirmation.
4. We will verify your payment and send payment to your Desired e-currency as per details given in the Order Form.
5. Payments are made mostly same day of receiving the e-currencies, mostly it is completed with in hours of receiving e-currency.



Is the rates given at the site are latest ?

Yes, we update our site rates few times a day based on our E-currency stock and market conditions.



How Long it takes to complete the order ?

Most of the orders are Processed in 12-24 Business hours (One Business day has 12-14 business hours only), If you need the urgent processing then you should opt for Express Order.



What is Express Order ?

Express Orders are processed same day with in few business hours of receiving the payments but you have to pay Extra Fee of 1.0% or USD 2 (Two) which ever is heigher.



What payment mode are available for Buying E-currency from Ecurrencyzone ?

We accept payments via various mode like Bank Wire transfer to company account,Citibank GLobal Funds Transfer, Moneygram , Western Union , Local bank Deposits. Local bank accounts payment is available in Malaysia, Singapore, India, Nepal, Bangladesh and Thailand only, more countries will be added soon.



I am a repeat customer, Can I deposit to your bank account direct used in previous order ?

Strictly NOT Allowed. We allocate Bank account for every order manually, If you depsoit to our bank account without asking us you will forfiet the amount.



What is the minimum amount I can Trade with your company ?

It depends on which country you are from, Minimum we trade for any e-currency is 50 USD. For exchange order between two currency there is no minimum amount limit to trade but minimum processing fee for any exchange order is 4 USD.



What payment mode are available for Selling E-currency to Ecurrencyzone ?

We can make payments via various mode like Bank Wire transfer,Citibank GLobal Funds Transfer, Visa Card Transfer, Master Card Transfer, Moneygram , Western Union , Local bank Deposits. Local bank accounts payment is available in Malaysia, Singapore, India, Nepal, Bangladesh and Thailand only, more countries will be added soon.












Hapiz - 2012-02-01 : Thank you for your fantastic service fast, convenience and safe!!! I won\'t hesitate to introduce to my friend using your service.

All Testimonials >>



18 - Dec - 2011 : Please contact us via our gmail id Phone support is offline Details>>

11 - Oct - 2011 : We are selling GDP at 100 % Bonus Check Rates at Buy or Exchange section. Chat with support staff for better rate if you want to buy more than 1000 GDP Details>>

1 - Jul - 2011 : Accredited By CosmicPay as authorised exchanger. Details>>

1 - Jun - 2011 : Accredited By OKpay as authorised exchanger. Details>>

8 - Jan - 2010 : Accredited By GlobalDigitalPay as authorised exchanger Details>>

8 - Oct - 2009 : Accredited By C-gold as authorised exchanger. Details>>

11 - Sep - 2009 : Accredited By Perfect Money as authorised exchanger. Details>>

News archive >>

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